Home> Service support> FAQS
Brochure Maintenance Instruction FAQS After-sales support
How Do I Find The Specifications For My Particular Guitar?
Specifications for each model currently in production can be found on each model page.
Why Are Guitars Made From Brazilian Rosewood So Rare?
Brazilian rosewood is considered nearly extinct and as such is extremely difficult to obtain. It is available in very limited quantities for special limited edition models.With our remaining inventory of Brazilian Rosewood diminishing and extremely rare, it is our commitment to utilize the material responsibly.
 How Often Or When Do I Change Strings?
Strings usually require changing every few weeks depending upon playing frequency/style, desired sound and environmental conditions. As a general rule, when strings require re-tuning often, it is time to change the strings. Changing strings provides a great opportunity to clean and service the guitar, including cleaning and dressing the fret board, polishing or cleaning the top and body, checking the nut and saddle for issues, and possibly changing the battery on a pre-amp if mounted inside the sound hole.
How Do I Change My Strings?
String changing does not have to be complicated. Watch how to change strings on your guitar in our video.
Can The Warranty On A Trumon Guitar Be Transferred To Another Owner?
No, the Limited Lifetime warranty is valid to the original, registered owner who purchased the guitar through the original authorized Trumon dealer . It cannot be transferred.
How Do I Proceed If My Guitar Needs Repair?
Contact an authorized Service Center in your area to have the guitar evaluated for repair.
12 »
Company address
Room 1512, China Travel Business City, 219 Zhongshan Fifth Road, Yuexiu District, Guangzhou City, Guangdong Province
Contact information
Enterprise services, consulting QQ: 194873841
Business inquiry
194873841@qq.com
Media cooperation
194873841@qq.com
Supplier recommendation
194873841@qq.com
Complaint and suggestion
194873841@qq.com